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TUXS... Custom create everything.

FAQs

Frequently Asked Questions

Quotes and quote-requests

I would like to receive a quote

Complexion-perfecting natural foundation enriched with antioxidant-packed superfruits, vitamins, and other skin-nourishing nutrients. Creamy liquid formula sets with a pristine matte finish for soft, velvety smooth skin.

Say hello to flawless, long-lasting foundation that comes in 7 melt-into-your-skin shades. This lightweight, innovative formula creates a smooth, natural matte finish that won’t settle into lines. It’s the perfect fit for your skin. 1 fl. oz.

I have submitted a quote request. What now?

You will receive a response from us within 48 hours. This can be a time to schedule an appointment to discuss your request or an instant quote. (depending on how complex your application is and whether we have received sufficient information in the application.)

How long does it take before I receive a quote?

This depends on the complexity of your application. You will have the first moment of contact with us within 48 hours. You will receive a detailed quote from us within 5 working days maximum.

I am satisfied with the offer. What now?

You can accept your quotation with the “accept” button in the quotation. After this we will send you an order confirmation and we will contact you to discuss the details.

(Online) Meeting

Can I choose between an online or a normal meeting

Depending on the order of your order and the location where you are, we choose either an online meeting or a meeting in person

Can I receive copies of the catalogues?

Tuxs has more than hundreds of catalogs with products, detail work, types of raw materials, etc. You can freely copy all catalogs that are digital. Catalogs that are on paper, we can send you a copy of the relevant products

Orders

I have accepted the offer. What now?

We will send you an order confirmation and contact you within 24 hours to discuss any outstanding questions. We immediately get to work to put the manufacturers to work.

When can I expect my order?

A different delivery time applies for each product. In the quotation process we discuss within how long we can deliver your products at the same time. This way you will never be faced with surprises.

Will my products be assembled?

Depending on the products you have ordered, they are either delivered ready-made or assembled for you. We discuss this in detail during the quotation process. Do you want exact information for the products you want? Please contact us.

Billing

Do I have to make a down payment?

A deposit is required to put the factories to work. After all, there must be certainty that expenses can be covered. Because we mediate for you, you can make a down payment with confidence.

Can I insure my purchase and deposit?

When you purchase your products via credit card, you can use the purchase insurance. The product is often insured against non-delivery, theft or damage; often up to six months after purchase.

Can I use a Payment Intermediary Services?

You can use the contact form on this website. Your application will then be sent directly to the right people. You will receive a response from us within 48 hours.